Remote Support Tool is an instant remote support solution enabling Insa support team to see customer's desktop over the internet and gain secure remote control.
No installation, configuration or maintenance is required.
Solution is secure since connection must be initiated from customer and unique eight digits number is generated for each session. Connections are encrypted with SSL using strong 128-bit encryption.
When you click remote support link you will be asked to enter the session access code which will be given to you over the phone.